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Listing ticket categories |
Hosting Controller enables you, as the principal hosting administrator, to create new ticket categories as required. Hosting Controller installs with a number of pre-defined categories, which you can edit as you wish - refer to Creating a ticket category for more information.
To list your ticket categories:
Click on the List Categories link in the Trouble Ticket menu.
A list of your ticket categories is now displayed.
Topics:
- Editing a ticket category
- Deleting a ticket category